FAQ



I have certain style website in mind, how do I know you are the right fit?

Take a moment and review our website portfolio. By doing so you can observe our creation abilities and know if we are a good fit for you.

How is the cost of a new website determined?

Websites are quoted according to the extent of the work involved in its creation. This cost structure is based on the package selected, the complexity of functionality, the size of the website, and the need for marketing support such as search engine optimization, copywriting, and social media integration. Every project differs and we try to make sure our pricing is based on your specific needs.

I see you are based in California, do you just work with local California-based clients?

No! We love working with people all around the world! We are located in Vista, Ca which is just north of the beautiful city of San Diego. We believe talent is more important than location. Our clients are found inside and outside the state of our California. Most clients select us based on past performance and referrals. Few make the selection based on geography only.

We don’t have a lot of high quality images so what do you suggest?

Thats ok! There are lots of Stock Websites for high resolution images. We offer low cost stock images for $7 an image at www.DepositPhotos.com. If in need of images, take a look there and just let us know the stock #.

Do you have references available?

Absolutely. There are sample testimonials on our website for review. References can be provided prior to signing contracts. As a courtesy to existing clients and to limit unnecessary phone calls, references are not provided until we are the chosen website designer.

Can I update my website after launch?

The beauty of WordPress is the ease of use it provides. Each all inclusive website design project will include one hour of WordPress training, so most clients are more than capable of updating and adding website pages as needed. Since some clients do not want to maintain their own websites, we offer ongoing maintenance as well. If you want training and you didn’t purchase an all inclusive package, we’re happy to provide training at our standard hourly rate.

Isn’t WordPress Websites just for blogging?

Absolutely not! WordPress started as a blogging package, but it is now a full CMS (content management system) that is used around the world for creating both blogs and corporate websites. Over 25 million people have chosen WordPress to power their website or blog. Most notable users of WordPress include the likes of CNN, The New York Times, The Ford Story, MTV Newsroom, Mashable, and WSJ Magazine. You can learn more about WordPress at www.wordpress.org.

I want flash in my website. Can you create flash files?

WordPress has a variety of plugins that create “pseudo flash” right within WordPress. These images can easily be swapped out after launch if needed. We prefer this method because it is inexpensive, can be updated by the client after launch, and iPads and iPhones can actually see the images. Flash is not loved my Apple devices, so we typically avoid it if possible.

Do you accept every client?

No. If the client is not a good fit, the opportunity is not quoted. Creating a new website or branding a business is a big endeavor, so the designer and client have to work synergistically for the project to launch successfully. If we don’t feel that we’re a good fit we will quickly tell you so.

What payment options do you offer?

Company check and/or credit cards are accepted online via secured payment gateway Authorize.net. All projects require a down payment of 50% to start and them the remaining 50% at project launch. Printing/Production or Annual services such as Hosting, Domain Registration or Website Virus Protection, 100% of payment is required.

Why do I need Website Virus Protection?

Most people are familiar with getting Virus Protection for the home computers. But the same holds true for websites, after all, that is where the viruses are coming from, websites. Unprotected websites infect unprotected computers and the cycle continues. An unprotected website can cost you money in repair, and time in any lost information. We do keep backups of our clients websites however if you had made any changes to your website since launch, those updates could potentially be lost.

I want to start a new business, where do I start?

We meet lots of entrepreneurs with lots of passion and excitement but often not sure where to start. We would suggest to start with a Logo which is the foundational to all your marketing material. Next we would recommend all your branding material such as business cards and a website. Next we would suggest is marketing material, which could be variety of things just depending on what best fits your business. Some marketing material might be, fliers, SEO, an Email Campaign, etc. Most important to good marketing plan is whatever you do, be consistent at it!